01
Process control & workflow
- Customer enquiries and quotations
- Orders, projects and jobs
- Tasks and deadline overview
- Freelancer search and job assignment
- File and email assignment
- Text modules and templates
OTM Features
From customer enquiry to completed translation.
Project management, CRM, quality assurance and accounting for your translation and localisation agency: manage customer relationships, deliver language projects and administer your business centrally.
02
Web interfaces
- Project management front end
- Customer portals
- Freelancer portals
- Secure file transfer
- Multilingual interfaces
- Browser-based mobile access
03
Quality assurance
- Employee and supplier ratings
- Customer feedback
- Quality objectives and metrics
- Selection by language and domain
- Process alerts and plausibility checks
- Traceable quality data
04
Administration & finance
- Customer and master data
- Invoices and credit notes
- Calculations and currencies
- Risk management
- Real-time reports
- PDF documents and custom templates
05
CRM & agency administration
- Contact and relationship management
- Internal and external resources
- Roles and permissions
- Individual company settings
- Unlimited customer and freelancer accounts
06
Service & support
- Online help
- Free email support
- Regular updates
- Individual subdomain
Online Translation Manager
Try OTM in your agency’s daily work.
Try project management, CRM and agency administration free for 14 days, with all features for your translation and localisation orders.